Time Tracking Call Center

Run a profitable Call Center

Manage and monitor your call center agent activities to increase their performance. With the help of Teamob Call Center Software run your business more effectively by increasing productivity.

Improve the Service Quality of your Call Center Agents

Increase the efficiency of your Call Center team by team performance based on calls, tasks and deadlines.

  • Get full report of Call Center team performance and track work efficiency through a dynamic real-time dashboard.

  • Use behavioral insights to understand how to make your Call Center agents team productive.

  • Optimize your Call Center agents team performance by keep tracking productivity works daily, weekly or monthly.

Monitor your Call Center Agents Performance

TeamOB Call Center Agents monitoring software provides the power to improve your call center team performance by utilizing their time to deliver proper work.

  • Track your agents call efficiency, duration and quotas.

  • Breakdown large daily support call list of customer within other agents to let them work efficiently and helps in increase the productivity.

productivity

Teamob Features

scheduling

Team Scheduling

time

Time Tracking

workroom

Workroom

timesheet

Online Timesheet

attendance

Attendance

monthly

Monthly Report

pereformance

Performance report

reports

Reports